RARE LENIN

    Shipping Policy

    Last Updated: [Add Date]

    At Rare Linen, we aim to deliver your premium linen products safely, quickly, and with complete transparency. Please read our Shipping Policy to understand how and when your order will be delivered.

    1. Order Processing Time

    • All orders are processed within 1–3 business days after confirmation.
    • Orders placed on weekends or public holidays will be processed on the next working day.
    • Processing times may vary during peak seasons or promotional sales.

    2. Shipping Methods & Delivery Time

    We partner with trusted courier services to ensure safe and timely delivery.

    Estimated Delivery Timeline:

    • Metro Cities: 3–6 business days
    • Other Cities/Towns: 5–9 business days
    • Remote Locations: 7–12 business days

    Delivery times may vary depending on courier availability, location, and external factors.

    3. Shipping Charges

    • Shipping charges (if applicable) will be displayed at checkout before payment.
    • Free shipping may be available on specific products or during promotions.

    4. Order Tracking

    • Once your order is shipped, you will receive a tracking number via email or SMS.
    • You can use this tracking ID to check the delivery status through the courier’s website.

    5. Incorrect Address or Failed Delivery

    Please ensure your shipping address and contact details are accurate at checkout.

    Rare Linen is not responsible for:

    • Delays or non-delivery due to incorrect address
    • Unreachable phone number during delivery
    • Failed delivery attempts by the courier partner

    If an order is returned to us due to incorrect information, reshipping charges may apply.

    6. Delays Beyond Our Control

    Rare Linen is not liable for delays caused by:

    • Natural disasters
    • Strikes, lockdowns, or transport restrictions
    • Courier partner issues
    • Unexpected high order volume

    We will keep you updated in case of significant delays.

    7. Damaged Packages

    If you receive a damaged or tampered package:

    1. Take clear photos of the package and item
    2. Contact us within 24 hours of delivery
    3. Email the images and your order number to vja@therarelinen.com

    We will assist you with a replacement or resolution.

    8. International Shipping

    At the moment, Rare Linen ships only within India.
    (If the brand expands later, we can update this section.)

    9. Contact Us

    For any questions related to shipping, feel free to reach out: